Join Hayok Medicare Limited as a Health Program Officer in Zamfara, Nigeria, to enhance healthcare quality and service utilization.
Introduction
Hayok Medicare Limited, a healthcare organization in Nigeria, is dedicated to tackling developmental challenges in the healthcare sector by deploying innovative solutions. In an evolving healthcare landscape, Hayok Medicare leverages advanced technology and specialized programs to improve health service delivery and care quality. With a mission to enhance client outcomes and productivity, the organization collaborates with state and federal agencies, supporting them with vital healthcare technologies such as the Health Insurance Platform (HIP) and Electronic Health Records (EHR) System.
In its most recent initiative, Hayok Medicare Limited is preparing for a new project aimed at improving health service utilization and care quality in Zamfara State. This six-month endeavor, conducted in partnership with the Zamfara State Ministry of Health, will require a dedicated team. As part of this effort, the organization is recruiting a Health Program Officer, a crucial role in ensuring the project’s success.
This blog post provides a comprehensive overview of the Health Program Officer position at Hayok Medicare Limited, detailing the responsibilities, qualifications, and impact this role will have on enhancing healthcare delivery in Zamfara State.
Details
- Location: Gusau, Zamfara
- Employment Type: Full-time
- Salary: N300,000 gross monthly salary
- Application Deadline: The application deadline is October 2, 2024.
Job Overview
The Health Program Officer is a full-time role based in Gusau, Zamfara, with a focus on collaborating with health facilities, the Zamfara State Ministry of Health, and other stakeholders. The primary goal is to implement quality of care (QoC) initiatives to increase health service utilization and improve healthcare delivery. The officer will be pivotal in identifying challenges within healthcare facilities and developing strategies to enhance service quality at both primary and secondary healthcare levels.
This role aims to improve the quality of healthcare services provided to insurance enrollees in selected facilities, ensuring better user experiences and more efficient service delivery. By helping healthcare facilities adopt digital systems, the Health Program Officer will play a key role in transforming health service delivery and outcomes in Zamfara State.
Key Responsibilities
1. Health Systems and QoC Baseline Assessments
The Health Program Officer will support health facilities in conducting digital baseline assessments of their health systems and quality of care practices. These assessments will identify service delivery gaps and areas for improvement, forming the foundation for targeted quality enhancement initiatives.
2. Client Exit Interviews and Validation
To evaluate patient satisfaction and the quality of services, the Health Program Officer will implement digital client exit baseline and endline interviews. Additionally, the officer will work with the Ministry of Health and relevant agencies to validate digital self-assessments, ensuring accuracy and reliability in service evaluations.
3. Awareness and Utilization Campaigns
A crucial part of the role is increasing awareness among insurance enrollees about available health services under the Zamfara State Contributory Healthcare Management Agency (ZAMCHEMA). The Health Program Officer will collaborate with healthcare facilities to promote these services, ensuring that enrollees are informed and motivated to utilize the healthcare options available to them.
4. Facility-Level Quality of Care Initiatives
The Health Program Officer will design and implement quality of care initiatives that improve both service delivery and user experience at healthcare facilities. By working closely with facility staff, the officer will ensure that patients receive high-quality care and that facilities meet performance standards set by the Ministry of Health.
5. Advocacy and Stakeholder Engagement
Engagement with key stakeholders, such as the Ministry of Health and other relevant ministries and agencies, is critical to the success of the project. The Health Program Officer will advocate for improvements in service utilization and quality of care, securing the necessary support and resources from these stakeholders to drive the project forward.
6. Capacity Strengthening and Field Visits
The Health Program Officer will frequently travel to healthcare facilities to provide on-site support, guiding staff in the development and implementation of facility improvement work plans. This hands-on approach will strengthen the capacity of health workers to sustain and scale up quality improvement measures within their operations.
7. Progress Monitoring and Reporting
Regular monitoring of the project’s progress is essential for achieving its objectives. The officer will facilitate quarterly online meetings with health facilities and stakeholders to review progress, address challenges, and make necessary adjustments. The officer will also develop a knowledge management plan and create content that captures lessons learned from the project’s implementation, contributing to future healthcare initiatives.
8. Regular Reporting
The Health Program Officer is responsible for submitting detailed monthly reports outlining the project’s progress, challenges, and recommendations. These reports will provide valuable insights into the project’s impact and ensure that the initiative remains on track to meet its goals within the set timeframe.
Qualifications and Experience
To be considered for the Health Program Officer role, candidates must meet the following qualifications:
- Educational Background: A Bachelor’s Degree in Public Health or related development studies is required.
- Experience: Proven experience in health system programming or service delivery at the primary or secondary healthcare level is essential. Prior experience working with non-governmental organizations (NGOs) or international NGOs (INGOs) within the health system in Zamfara State is a significant advantage.
- Project Management: Training in project management is a plus.
- Health System Knowledge: A solid understanding of Nigeria’s healthcare system, especially in Zamfara State, is crucial. Familiarity with the state’s healthcare terrain, along with current residency in Zamfara, will be beneficial.
- Problem-Solving Skills: Strong problem-solving abilities and attention to detail are critical for addressing the complex challenges encountered in healthcare service delivery.
- Communication Skills: The ability to communicate technical concepts effectively to non-technical stakeholders and engage with various levels of the healthcare system is crucial for success in this role.
Application Process
Interested candidates who meet the qualifications are encouraged to apply by sending their application letter and CV to hr@hayokmedicare.ng. Applicants should use the subject line “Health Program Officer – Zamfara State” in their email.
Hayok Medicare Limited is committed to fostering a diverse and inclusive workforce and strongly encourages female candidates to apply for the role.
Conclusion
The Health Program Officer position at Hayok Medicare Limited represents a critical opportunity to impact healthcare delivery in Zamfara State. Through this role, the successful candidate will work at the forefront of health system strengthening, ensuring that healthcare facilities provide high-quality care and that insurance enrollees are empowered to utilize available health services. With a focus on digital transformation, advocacy, and capacity building, this role offers a unique chance to contribute to meaningful change in Nigeria’s healthcare sector.
FAQs
- What is the main role of the Health Program Officer at Hayok Medicare Limited? The Health Program Officer is responsible for improving healthcare quality and service utilization by working closely with healthcare facilities and stakeholders in Zamfara State.
- What qualifications are required for the Health Program Officer position? Candidates must have a Bachelor’s Degree in Public Health or related fields, with experience in healthcare systems or service delivery at the primary or secondary level.
- What will the Health Program Officer’s responsibilities include? Key tasks include conducting quality assessments, promoting healthcare services, designing care initiatives, and collaborating with stakeholders to enhance service delivery.
- Where is the Health Program Officer role based? The position is based in Gusau, Zamfara, and involves working closely with the Zamfara State Ministry of Health and other stakeholders.
- How can I apply for the Health Program Officer role at Hayok Medicare Limited? Interested candidates should submit their CV and application letter to hr@hayokmedicare.ng, using the subject line “Health Program Officer – Zamfara State” before the October 2, 2024 deadline.