Apply for the Service Advisor role at Perfection Motor Company Limited in Kano. Discover the job responsibilities, eligibility, benefits, and how to apply before October 20, 2024.
Introduction
Perfection Motor Company Limited, a subsidiary of the Lee Group of Companies, is an exclusive distributor of FAW heavy-duty trucks in Nigeria. Since its inception in 2013, the company has made strides in the Nigerian automotive industry with a fully equipped workshop, parts department, and assembly plant in Ikeja. Currently, the company is expanding its services by recruiting a Service Advisor for its Kano branch.
If you have a passion for the automotive industry, customer service skills, and experience in managing dealership workflows, this opportunity could be a great fit for you. In this blog, we’ll outline the key responsibilities, eligibility criteria, and step-by-step instructions on how to apply for the position.
Key Responsibilities
As a Service Advisor at Perfection Motor Company Limited, you will be responsible for a range of duties aimed at ensuring the smooth operation of customer services in the dealership. Your tasks will include:
- Responding to customer inquiries regarding service outcomes, scheduling appointments, and coordinating vehicle drop-offs and pick-ups.
- Providing customers with information on warranty protections, potential cost savings, and advice on trading in versus fixing trucks.
- Keeping customers updated about service changes or vehicle status.
- Maintaining positive relationships with customers to encourage repeat business.
- Managing the dealership’s workflow and service schedules.
- Welcoming customers, explaining the services offered by the dealership, and documenting vehicle issues for the mechanics.
- Consulting with mechanics to provide customers with repair alternatives and cost estimates.
- Finding new customers and promoting the dealership’s services.
- Test driving trucks to verify successful repairs.
- Handling customer complaints post-repair.
- Any other tasks as assigned by the Service Manager.
Benefits of Working as a Service Advisor at Perfection Motor
Taking on the role of a Service Advisor at Perfection Motor Company comes with several benefits:
- Competitive Salary: Monthly remuneration ranges between N80,000 and N100,000.
- Learning Opportunities: Gain exposure to industry-specific software like Autological and enhance your problem-solving skills.
- Team Collaboration: Join a dynamic team where teamwork is encouraged to ensure efficient service delivery.
- Customer Interaction: Build strong interpersonal skills by interacting directly with customers and mechanics.
- Hands-on Experience: Be directly involved in the operations of a leading truck dealership in Nigeria.
Eligibility Criteria
To qualify for the position of Service Advisor at Perfection Motor Company Limited, applicants must meet the following requirements:
- Experience: Proven experience as a service advisor or a similar role is essential.
- Technical Skills: Proficiency with industry-specific software such as Autological software.
- Soft Skills: Excellent customer service, interpersonal, and communication skills.
- Organizational Skills: Strong decision-making and organizational skills are crucial for this role.
Competencies and Skills
- Willingness to Learn: You should be open to continuous learning to keep up with industry advancements.
- Organizational Ability: The ability to maintain a clean and orderly workspace is vital.
- Multitasking: The role requires managing multiple responsibilities simultaneously.
- Teamwork: You will need to collaborate effectively with mechanics and other team members.
- Health and Safety: Strict adherence to health and safety measures while working in the workshop is essential.
Required Documents
To apply for the position, applicants must submit the following documents:
- A detailed Curriculum Vitae (CV) in MS Word or PDF format.
- A well-written Application Letter expressing interest in the role and outlining qualifications.
How to Apply
Follow these steps to apply for the Service Advisor position at Perfection Motor Company Limited:
- Prepare Your Application: Ensure that your CV is up-to-date and tailored to reflect your experience relevant to the service advisor role. Write a professional application letter that highlights why you’re a suitable candidate.
- Send Your Documents: Email your application letter and CV to the following address: deborah.james@perfection-motor.com.
- Use the Right Subject Line: In the subject line of your email, use the job title, i.e., “Service Advisor,” to ensure your application is processed correctly.
- Deadline for Applications: Submit your application before the closing date of October 20, 2024.
Conclusion
The Service Advisor position at Perfection Motor Company Limited offers a rewarding opportunity for those experienced in the automotive industry and service management. With competitive pay, professional growth, and the chance to be part of a leading company in the Nigerian automotive sector, this role is ideal for candidates looking to make a significant impact in customer service and dealership operations.
If you meet the eligibility requirements, don’t miss out on the chance to advance your career. Make sure to apply before the deadline to secure your opportunity with Perfection Motor Company Limited.
FAQs
1. What is the salary range for the Service Advisor position?
The monthly salary for the Service Advisor role at Perfection Motor Company Limited ranges between N80,000 and N100,000.
2. Where is the Service Advisor position located?
The position is located at the Kano branch of Perfection Motor Company Limited.
3. What are the key responsibilities of the Service Advisor?
The Service Advisor is responsible for managing customer inquiries, scheduling appointments, coordinating with mechanics, estimating repair costs, and ensuring customer satisfaction.
4. What software proficiency is required for this role?
Proficiency in industry-specific software, such as Autological software, is required for this role.
5. What is the deadline for application submission?
The deadline for submitting applications is October 20, 2024.