Verification / Recovery Officer at Lendha: Job Details and How to Apply

Apply for the Verification / Recovery Officer position at Lendha in Ikorodu, Lagos / Sango, Ogun. Full-time role with benefits. Apply now!

Introduction

Lendha, a fast-growing money lending platform, is currently seeking a Verification / Recovery Officer to join its team. This role offers an exciting opportunity for individuals looking to work in a dynamic and fast-paced environment, focusing on loan and debt recovery, verification of clients, and supporting other departments within the organization.

As a Verification / Recovery Officer, you will play a key role in ensuring the proper management of loan portfolios, recovering delinquent loans, and verifying customer details. This position requires strong problem-solving skills, adaptability, and a results-driven mindset.

Table of Contents

Job Description

The Verification / Recovery Officer will work closely with both the collections and business development teams, supporting field operations in loan recovery and verification. Below are the key tasks associated with the role:

  • Verification of Lendha Clients: Confirming the details and backgrounds of clients applying for loans.
  • Debt Recovery: Working with delinquent clients to negotiate loan repayment, issuing demand notices, and pursuing other legal means when necessary.
  • Customer Portfolio Management: Managing your portfolio of assigned clients and ensuring full recovery of booked loans.
  • Loan Monitoring: Keeping track of loans in various stages of repayment and initiating recovery for expired loans.
  • Daily Reporting: Providing daily updates and progress reports on loan recovery and negotiations with debtors.
  • Client Negotiations: Offering clients refinancing, rescheduling, and restructuring options, and preparing approval requests for management.
  • Liaising with External Solicitors: Collaborating with legal teams to resolve cases and ensure legal compliance for debt recovery.
  • Document Management: Ensuring that all client and loan documentation is accurate and up-to-date.

Key Responsibilities

  • Verification of customer details
  • Contacting clients via phone or physical visits
  • Issuing demand notices to debtors
  • Negotiating repayment plans with clients
  • Collaborating with loan officers to recover delinquent loans
  • Tracking and managing expired loans
  • Preparing daily progress reports for management
  • Assisting in legal proceedings when necessary
  • Ensuring proper loan documentation

Benefits of Working as a Verification / Recovery Officer at Lendha

This position offers numerous advantages for those passionate about debt recovery, client management, and operational support. Here are some key benefits:

  • Competitive Compensation: A fair salary with the opportunity to join a growing company.
  • Health Insurance: Access to Health Maintenance Organization (HMO) and other statutory benefits.
  • Dynamic Work Environment: Work alongside a passionate, young, and innovative team.
  • Flexible Working Hours: Enjoy a work schedule that adapts to your needs.
  • Growth Opportunities: Be part of a team where your contributions directly impact company success.

Eligibility Criteria

To be considered for the Verification / Recovery Officer role at Lendha, applicants must meet the following qualifications:

  • A minimum of 2 years of experience in microfinance or debt recovery operations.
  • Proven ability to handle delinquent clients and problem-solving situations.
  • Applicants must live within the Ikorodu / Sango – Lagos Axis.
  • A strong aptitude for negotiation and persuasion.
  • Ability to adapt to new challenges and handle multiple tasks simultaneously.
  • Proficiency in Microsoft Excel and PowerPoint.

Required Documents

When applying for the Verification / Recovery Officer position, applicants should prepare the following documents:

  • Updated Resume: Ensure your resume reflects your relevant experience and skills.
  • Cover Letter: Include a brief cover letter outlining your interest in the role.
  • References: Provide references who can vouch for your previous work experience, particularly in microfinance or debt recovery.

How to Apply

If you meet the eligibility criteria and wish to apply for the Verification / Recovery Officer position at Lendha, follow the steps below:#

  1. Prepare Application Documents: Update your resume, write a compelling cover letter, and gather references.
  2. Visit the Online Application Portal: Click here to apply online.
  3. Fill in Your Personal Information: Provide your full name, contact details, and address.
  4. Upload Required Documents: Attach your resume, cover letter, and references.
  5. Submit Your Application: Once you have reviewed all the details, submit your application.
  6. Wait for Confirmation: You will receive a confirmation email once your application has been successfully submitted.

Conclusion

The Verification / Recovery Officer role at Lendha is an excellent opportunity for those passionate about finance, recovery operations, and customer service. With a competitive benefits package, a flexible work schedule, and opportunities for growth, this position is ideal for motivated individuals ready to take on challenges in a dynamic environment.

Lendha is looking for someone with strong negotiation skills, a keen eye for detail, and the ability to thrive under pressure. If you’re based in Ikorodu or Sango, and meet the required qualifications, be sure to apply today!

FAQs

1. What is the main responsibility of the Verification / Recovery Officer?

The primary responsibility is to verify customer information and ensure the recovery of delinquent loans through negotiations, legal action, or other means.

2. What qualifications are needed for this role?

Applicants should have at least 2 years of experience in microfinance or loan recovery operations, and must live in the Ikorodu / Sango – Lagos Axis.

3. What benefits does Lendha offer?

Lendha offers HMO coverage, flexible working hours, and the chance to work with a dynamic team of entrepreneurs and facilitators.

4. How can I apply for this job?

You can apply by submitting your application through Lendha’s online portal, including your resume, cover letter, and references.

5. What skills are necessary for this position?

Strong negotiation, problem-solving, and client management skills are essential for this role. Proficiency in Excel and PowerPoint is also required.

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